Refund Policy
This Refund Policy explains when refunds may or may not be issued for services provided by PixelMind Developer.
Welcome to PixelMind Developer
At PixelMind Developer, we aim to maintain complete transparency and fairness in all financial dealings. As we provide professional, customized digital services, refunds are handled under specific conditions.
General Refund Policy
All refund requests are evaluated on a case-by-case basis, depending on the stage of the project and the services already delivered.
By making a payment, you acknowledge that you have reviewed and agreed to this Refund Policy.
Before Project Initiation
If a project has not yet started and no work has been initiated, the client may be eligible for a full refund upon request.
Refund requests must be submitted within a reasonable time after payment and before any active work begins.
Partially Completed Projects
If a project has been started and partially completed, a partial refund may be issued based on the amount of work already completed.
The refunded amount, if any, will be calculated after deducting costs related to time, effort, resources, and delivered components.
Completed Projects
Once a project has been fully completed and delivered as agreed, refunds are not applicable.
Approval of final deliverables or usage of completed work is considered confirmation of project completion.
Non-Refundable Situations
- Change of mind after work has begun
- Delays caused by lack of client communication or approvals
- Requests that fall outside the original agreed project scope
- Third-party costs such as hosting, licenses, or tools
Refund Processing
Approved refunds are processed through the original payment method and may take several business days depending on the payment provider.
PixelMind Developer is not responsible for delays caused by third-party payment gateways or financial institutions.
Dispute Resolution
If you have concerns regarding billing or refunds, we encourage you to contact us first so we can resolve the matter professionally.
Initiating chargebacks without prior communication may result in service suspension and account review.
Changes to This Policy
PixelMind Developer reserves the right to update or modify this Refund Policy at any time. Changes will be reflected on this page with an updated revision date.